[Mark A Jenkins]

Everything has now been resolved.
Thanks for all the help/support, v.professional throughout.
Mark

[Mark A Jenkins]

That did the trick, thank you.

Mark

[Mark A Jenkins]

This reply is private.

[Mark A Jenkins]

OK so now it’s working on the live website and all pages in the dashboard display the correct vers.
This suggests two things, either the Flush cache option in the plugin isn’t working or there’s another level of caching coming into play. The pages now work as the server side cache must be automatically flushed every x mins.

Next task is to find out more about the Redis cache plugin and server side cache config.

Is there a quick way to fix the formatting issue with the buttons on the list screen (see screenshot). Shouldn’t they be in a horizontal line with spacing in between.

Thanks for all your help.
Mark

[Mark A Jenkins]

The problem is being caused by a setting in WordFence that permits you to hide the WordPress version.
The community events plugin must be checking for WP vers x.x.x and the plugin sets it to vers LOL.
I tested this out on our staging server with no object caching and it now works as intended. However when I switched it off on the live server it with same versions of plugins it didn’t work. The only diff. being that we have Redis object caching in place. Despite flushing the cache and even turning it off it still doesn’t work on the live server.
Stange thing is that with shield off each page in dashboard displays the correct WP vers. but with Shield back on it displays the LOL vers. Even with Shield off and the correct vers. displayed the pages still return a 404 not found.

I am stumped now how to resolve this, do you have any suggestions?

Thanks,
Mark

[Mark A Jenkins]

Hi Geoff, thanks for your recent reply I will have a look into what you suggest this week. In the meantime is there any way I can update all of TEC plugins on my staging server without switching the license across?

Thanks,
Mark

[Mark A Jenkins]

This reply is private.

[Mark A Jenkins]

This reply is private.

[Mark A Jenkins]

OK thanks, I have tried the majority of what you suggest to no avail. I will systematically work through everything again and feedback to follow asap.

[Author]

Posts