[univiz]

Thank you Leah and Jonah

[univiz]

Hello Leah

I’ve already emailed pro (at) tri.be
– including my reason for requesting a full refund.
– with a reference to this forum post
– and including my original purchase confirmation

Do you want me to resend?

Many thanks

[univiz]

Hello Jonah

The other plugin is working great – thank you! It’s been up and running and working perfectly since 29th June and has actually gone one better than we initially needed. We can now view events: By Event Activity, By Vehicle Type, By Event Organiser and By Venue (and no doubt we could find a few more to do). Although we don’t need it at the moment, we could accept bookings, manage attendees and take payments etc.

How do we chase up the refund request? We’ve not had any acknowledgement or any response whatsoever. I’ve checked that we sent it to the correct address that you stated in your post above.

Many thanks

[univiz]

Hello Jonah – No, after reviewing your post above, we removed your plugin and sourced another one that did exactly what we needed. This new plugin has been in situ and working successfully. Are you saying that we will not now get the refund you suggested we apply for?

[univiz]

Hello Jonah – Thank you for your prompt response. Unfortunately we need this facility now so I have emailed to request a refund as you suggested.

Many thanks again

[Author]

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