Valerie

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  • in reply to: Cant add multiple saved fieldsets to the same ticket #1158449
    Valerie
    Participant

    Yes and save it like in your screencap. There is no prob with my install. I can use one fieldset.

    But if there’s anything in that saved fieldset I want to add or change, then it’s not so helpful. I can go into edit saved fieldsets, but that doesn’t update the ones already attached to tickets.

    I have about 8 or 9 different items to add to 9 different tickets. So this would be really cool if:

    1. you could use more than one saved fieldset at a time (since you can’t, then I have to add all 8 items to one fieldset)

    2. you could change the saved fieldset and have those changes update anywhere that fieldset is used.

    3. If you could delete all items in a saved fieldset with one click (right now, if I have to change anything in a fieldset with 8 items in it that’s already attached to a ticket, then I have to click 8 times to delete them all so I can see the dropdown and choose my updated fieldset and add it again = really annoying when you have 9 tickets. That’s 72 clicks.

    4. If you could reorder the 8 items in the saved fieldset. Right now, you can’t reorder at all. If you want to change the order of any of those 8 items, you’re back to #3 where you have to edit or make the fieldset w/ the updated order, then go into each of the 9 tickets, delete all 8 items in the attached fieldset so you can see the dropdown with the list of saved fieldsets and click to add your reordered one. Rinse Repeat Cry.

    So I was initially excited about this functionality but it’s really so undeveloped that it’s only useful for only the simplest of tasks (that you won’t ever want to update later).

    I gave you my feedback not so much to complain, though I am disappointed, but in the hopes that you’ll flesh this functionality out so that it can be a more mature implementation. It could be super useful.

    Valerie
    Participant

    Thanks for the idea. I’ll look into it.

    in reply to: Cant add multiple saved fieldsets to the same ticket #1157928
    Valerie
    Participant

    Hi Thanks, but that doesn’t really help. I’m asking if I can see that dropdown when there’s already a fieldset added?

    In your screencap, there are none. On my admin, when there are none, you can see the dropdown. But if I have 4 fieldsets I want to add, when I put the first one in, then the dropdown is not visible and I can’t add the other 3 saved fieldsets and the only option is to create them all from scratch.

    Does that make sense?

    BTW, I did the troubleshooting w/ plugins and themes, with no change in my admin so I’m wondering if you just have the capability to use one saved fieldset at a time?

    Valerie
    Participant

    Hi–thanks, but the WC snippet changes ALL add to cart buttons and I need to change just this event’s button. The snippet I gave in the first message of this thread allows putting in a product ID but it’s not working for this event, which has 9 tickets, and is therefore a grouping of 9 simple products into that one Add to Cart button.

    So what I need to know is whether it’s possible to target just that one button on that one event. I know the event ID, but my snippet only is for products. I tried putting in one of the 9 ticket product IDs and that still didn’t work. So I don’t know if any of those plugins will work for this purpose, which is to point the one event to it’s secondary event since they’re all made for Products and not Events (which are groups of simple products). Does that makes sense?

    in reply to: Cant add multiple saved fieldsets to the same ticket #1157354
    Valerie
    Participant

    Ok, so I didn’t know that it’s not working properly. Can you post a screencap of what it looks like when it is? That part of the page isn’t on your tutorial docs, so I couldn’t tell. If I can see what it’s like when it’s working right, then that’ll help w/ troubleshooting on my end.

    Thanks!

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