Forum Replies Created
-
Posts
-
Hello George,
many thanks for your reply and the offer for a refund. As I mentioned before, I really like the plugin and your products, so I was not so happy, to take the “easy way”.
I spent a night with “Ant Google” and we found out that the reason of my problems is definitely a problem of my server configuration. I updated all server components right to the actual versions and activated the PHP 5.5 scripting. After the reboot, I deactivated all plugins and switched to the standard theme 20 16. I installed the actual TEC basic version and what a surprise, it got activated and no 500 error occur. But I got a new error, saying “PHP Warning: is_readable()”! But with “Ant Google´s” help, I figuered out to change my PHP settings to “Open_BaseDir() -> None”. And after that, the pluging was runing fine on my website. The installation of TEC Pro 4.2.2.1 went out without no problems and now I am a happy MT customer! Many thanks for now and enjoy your day!Hello Hunter,
I made all steps you advised me. I also set up an empty new domain on my server and installed a new blank 4.5.3 wordpress and tec 4.2. with the dashboard or with a .zip via ftp. The same result. Installing Tec 4.1.4 is doing fine. Update to 4.2, the same error occur. I am so sorry for the inconvenience, but I like your plugin, so I switched to the pro version. If we do not get it up, I have to get it down and a new bad experience of throwing money out of the window.
I hope you have a great week!Hello Hunter,
many thanks for the helpful tips. There might be a difference between he 4.1.4 and the 4.2. version, that my server doesn´t like. There is only the TEC 4.1.4 plugin installed and everthing is fine. I update to 4.2. and when I activate the plugin the error 500 ocur. I still need some advice. Many thanks for your assistance.
