[tenadams]

Hi Jaime,

They are all originally added from the front end, somewhere, but you are correct in that a lot also get moved or deleted.

For example, Susie might sign up for a CPR class on May 15 to renew her license. The classes are typically limited to 8 people. Susie’s license does not expire until August, but she is trying to renew early. The class then gets full and John wants to register and his license expires in June, so the coordinator needs to then move Suzie to the July class to make room for John. Apparently this happens a lot for this client. Or Susie quits and then has to be deleted from a class to make room for another person.

This is why it is important for them to be able to scan down the list and have the number in sales column be accurate.

Thank you!

[tenadams]

Thanks Jaime,

We have added that code to functions.php but doestn seem to have made a change. Regarding your question, yes all 7 attendees are showing up in the detail list (bigger screenshot attached)

Thoughts?

[tenadams]

Thanks Geoff. I located this just before you replied – worked perfect. Thank you for the quick response.

[tenadams]

Hi Nico,

Yes, I found out and cleared the ‘flag’ through some trial and error and searching through the forums.

Even though the flag is cleared and we’ve restricted the import to just a few weeks ahead though we’re still hitting the same import error and we can’t import everything.

The timeout itself is happening from the WP Engine side but I’ve spoke to them and they won’t lift it, which brings me back to the plugin itself.

Is there no way (and I’m fine doing it via code, I don’t need an admin option) to restrict the number of recurring events created by the auto import? That way I could pick a number – say 1 months or 2 months – that allows the auto import to stay in place – with each recurring event theoretically set to forever on the Google Calendar side – but only two months’ worth created in WordPress?

Otherwise – even if we manage to get the import into WordPress by severely restricting the number of weeks ahead each event reoccurs within Google Calendar – we’ve just created a lot of work for ourselves having to go back in to Google Calendar every few weeks and extend the repeat field for each event again manually.

Appreciate your help with this.

Thanks,

Nick

[tenadams]

I should add the reason for trying again (when we’ve yet to resolve the other issues) is I’ve changed all the recurring events in Google Calendar to only repeat for the next few weeks now, instead of ‘Never expire’ (which is what is what it was set to at first).

Hopefully by making this switch it will get around the timeout that is happening from the WP Engine side because it’s only trying to import a fraction of the events now.

(I’ve asked WP Engine if they can disable or increase the timeout on a permanent basis and they’re not able to).

However I’m not able to test it because I’m now getting this “Your search returned no results” error we haven’t experienced previously.

[tenadams]

Hi Nico,

Thanks for the reply.

We now seem to be having a separate issue which is stopping us even reaching the Save Recurring Imports issues I described above. Essentially, when I attempt to do a fresh import of the iCal URL from scratch I now get the following error:

“Your search returned no results. Please adjust your search.”

Here’s a screengrab:
https://dl.dropboxusercontent.com/s/unjcns05nf7qgfj/2016-04-27%20at%2017.00.png

Here’s the (updated) Google Calendar URL (which has plenty of events on it):

https://calendar.google.com/calendar/ical/pp9okp1tcc59e3hh7526qgr0go%40group.calendar.google.com/private-bb581f6a83c293830c6ab54d9f841c5a/basic.ics

There are no Events in WordPress currently (including the Trash), I emptied everything out before trying again and there are no other imports set to run.

Any idea what we can do to resolve this?

Thanks,

Nick

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