[Thomas BILLOUX]

Hello Jennifer,

Disabling “Text Link Counter” in Yoast seems to work great in our case ! Thanks for the tip.

We can close the issue now. Thank you very much for your assistance.

Have a very nice day,

Best regards !

Thomas

[Thomas BILLOUX]

Hello Jennifer,

Sorry for this late reply. I’ve tried your suggestions : disabled theme and all extensions except Event Calendar plugins. At this moment, the plugin reacts correctly and filters works as requested.

So, we enabled plugins one by one and we noticed that the problem is there when “Yoast SEO” (free version) is activated. I’ve seen on your website that there may be conflicts with this plugin (you’re work on it with Yoast team)… I tried to update this morning with version 8 update of Yoast, unfortunately with no better result for the moment.

Please keep us informed of updates on this case ! We’ll try to find and alternative for SEO plugin in the meantime.

Have a nice day,

Best regards

Thomas

[Thomas BILLOUX]

Hello and thanks Jenifer for your reply !

In fact, the problem is that when we filter with a starting or an ending date event (no matter the date “is” or “before” or “after”), the results display on the table below are not correct. We don’t think the problem relies on date pickers, because they seem to work correctly.

In the screenshot, you can see that we asked only for events starting on December 8th, but the result also shows events recorded before this date.

The most strange thing is that when you look at the number of elements (on the right-top hand of the results table), you can see that the count of elements is correct : we only have one event in this exemple for events starting on December 8th. And the Excel export is also correct, as he only shows our only event in this case too.

I’ve tried to inspect Javascript error on the page, but nothing is showing up…

Thanks again for your support and help !

Best regards

[Thomas BILLOUX]

Hi Jennifer,

Sorry for the lack of screenshots, here is one. I cannot give you a link though, as this functionnality is only used in back-office.
But thanks to the link you provided, and following the step maybe more thoroughly than we had at first, we found that the problem seems to come from an conflict with the Yoast SEO plugin.

After realizing that, we made sure that both plugins were up to date by installing the last available versions of both Yoast and The Event Calendar Pro, but the conflict remains.

I know conflicts with Yoast have been an issue in the past… Is this a problem known by others right now ?

Thanks for your help & advices !

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