[tony]

Hi Hunter – have been absent for a week so only just picked up your last email. Re requesting a refund – I have gone to the contact page but which of the dropdown items should I choose – it is not clear at all. We are just about out of our 30 days now so need to act fast as this plugin is completely useless for us until it is fixed so important we get our money back. Thanks. Susan

[tony]

Hi Hunter, thanks for your reply. So, do I understand what you’re saying – that you have no solution at the moment but hopefully will in future? If that is the case, then we have purchased a plugin (under licence for a year) that we are unable to use at all – we can’t install it on our website as it results in the whole of the events page not being available to mobile users. It is not a case of just the filter not working for mobile users. For this reason we have not been able to use the filter since purchase and only have it running on a test site. On this basis can we have our money back please until such point as the problem has been resolved?

Susan

[tony]

Hi there Hunter. Have inserted the snippet into css files of both my custom theme and also the 2015 theme. In neither case does it solve the problem.

As this problem plainly doesn’t seem to be anything to do with my custom theme, I am re-activating this again on the url I provided you with, which is the development site as I need to do some more work on it. If you need me to go back to the 2015 theme for any reason, or you would like access details so you can figure out what the problem is with the filter plugin purchased, please let me know.

Susan

[tony]

This reply is private.

[tony]

This reply is private.

[tony]

Hi Brian,

I’ve embedded the iframe in a standard post and that does work on the ipad. See http://zenways.org/test-post/

Mark

[tony]

Thanks very much.

Here’s a link to a page with an embedded eventbrite form on it

CPD Workshop: “Exploring the voice” with Jo Barclay

It’s the dropdown menus where you select how many tickets you need that doesn’t work on an ipad. It works on everything else as far as I know.

Mark

[tony]

Thanks for all your help with this Barry and Geoff. Really appreciate it! Hope you guys had a great thanksgiving celebration. Susan

[tony]

That worked! Many thanks Brian.

[tony]

thanks for your continued help with this Geoff. So I found the relevant template files but afraid I’m having some difficulty identifying the right bit of code to call in my single-event.php file. I tried Inserting this bit of code, but it simply called the content of the single event, not the venue.
<!– Venue Description –>
<?php if ( get_the_content() ) : ?>
<div class=”tribe-venue-description tribe-events-content entry-content”>
<?php the_content(); ?>
</div>
<?php endif; ?>
I’m probably missing something really obvious, sorry, but would appreciate a bit more help. Many thanks! Susan

[tony]

Hi again Geoff, thanks for your continued assistance.

So yes, that code pulls in some of the meta details. But what I am after is the actual post content. So the equivalent of <?php the_content(); ?> for venue and organizer pages. I have had a look at venue.php and couldn’t see anything in that template file that seemed to pull in the content that I could grab and paste into my custom single-event.php. Likewise with organiser.php. Any ideas? Thanks! Susan

[tony]

Ah yes! Using echo pulled something into the page. So the code you provided pulled in a url (unlinked) to the organiser page on the website. What I would like to do is to pull in the actual content of that page – including the featured image. And likewise for the venue.

In terms of venue content, I tried <?php echo tribe_get_venue_details(); ?> but nothing showed up except the word “array”. Apologies if these are really basic questions.

Susan

[tony]

Thanks for this Geoff. I’d be really grateful for a bit more help if that’s OK – afraid I’m only a beginner with php. So, specifically what I am looking to pull into the single page content is the featured image and content about the venue – rather than the information input into the information fields. Similarly with the organiser.

Have looked at some of the template tags from your documentation – thanks for pointing these up. So I tried tribe_get_venue_details but not sure how to call this in the single event template. Tried <?php tribe_get_venue_details(); ?> but nothing happened so am guessing this is incorrect? Could you point me in the right direction with this – thanks so much. Susan

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