[starrjulie]

Hi, just to let you know I’ve disabled the plugin for now and implemented an alternative solution because we’re live and I need the registration to work consistently. But I’m going to stay with this thread because I’d like to know if this issue is solvable in case I want to use the plugin in future. Thanks again for your consideration.

[starrjulie]

Hi Victor,

Thanks so much for getting back to me.

I’ve shared the system information with you.

Attached are a couple of screen shots of the event in edit mode. Let me know if you need more/different shots.

Since I posted, I’ve tried rolling back to an earlier back-up but it made no difference.

I’ve also realised that I can’t reproduce the error consistently. Sometimes it works fine. Sometimes it doesn’t. And while I’ve been working on this a couple of people have been able to register, while others haven’t.

[Author]

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