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We have already figured this out on our own. We were told to renew our license to receive support. We have purchased the license and not received any response for 2 days. Meanwhile everyone else above us has been taken care of.
I saw that others have had problems with updating the events, and found that someone posted a temporary fix to add to the functions.php file. So now I have 2 questions:
1. Is this the theme functions.php or the one in the root WP directory?
2. When I look at the provided fix at https://theeventscalendar.com/recurring-events-dialog-fix/, it looks like a typo in the code? I do not know php, however the open and closing brackets look reversed and I cannot even highlight the code and copy it. When I copy the code, only half of it gets pasted… very strange.
