Lisa

Forum Replies Created

Viewing 4 posts - 1 through 4 (of 4 total)

Author

Posts
January 22, 2018 at 2:59 pm in reply to: Moved Site to live site name license does not work #1432962

Lisa
Participant

Never mind. I did a refresh at my new site and it was working. Thanks!!

January 22, 2018 at 2:55 pm in reply to: Moved Site to live site name license does not work #1432949

Lisa
Participant

Courtney,

The old site no longer exists, and I deleted the License from it on the Events Pro License page. The walkthough said that I would see a slot appear for the new site, but it is not there. What can I do?

Thank you for your help!

January 16, 2018 at 8:39 am in reply to: Moved Site to live site name license does not work #1427616

Lisa
Participant

I have been through the Support on this issue and I’ve done everything correctly. There is no “slot” that pops up on refresh to place my license for the new site. My account does not expire until March. What can I do?

January 16, 2018 at 7:58 am in reply to: Moved Site to live site name license does not work #1427546

Lisa
Participant

I found out that I can remove a license and add it to my site. But now I think I’ve deleted the license all together!!! Please help! What do I do?

Thanks,
Laura
Author

Posts

Viewing 4 posts - 1 through 4 (of 4 total)