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February 5, 2014 at 4:49 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #101208

sosayweall
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February 5, 2014 at 1:27 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #101084

sosayweall
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February 4, 2014 at 2:33 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #100743

sosayweall
Participant

Hi Julie,
Reverted to 2012 theme, with all plugins disabled except for Tribe’s FB importer, Event Calendar, and Event Calendar Pro, both through the page event importer and the manual event ID methods, regardless of settings clocked at a UTC timezone or Los Angeles, the events appear on the website 8 hours earlier than they’re posted on FB.
(I’m reinstalling the 2014-theme and necessary plugins to keep the site running, now that we’ve established it isn’t any of those factors.)
Could we take this conversation over to e-mail? I need somewhere to send a login for you to see the back-end settings.
Best,
Justin.

January 24, 2014 at 4:12 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #96750

sosayweall
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January 23, 2014 at 2:31 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #96297

sosayweall
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January 4, 2014 at 2:37 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #86936

sosayweall
Participant

Thanks, Julie! Let me know if having access to our dashboard would help you ferret this out.
Best,
– Justin

January 2, 2014 at 9:28 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #85965

sosayweall
Participant

Hi Julie, adjusted the general settings timezone from Los Angeles to -8UTC, deleted and reimported the event from Facebook. Still lists the start time as 11:30am – 1:30pm when the FB time is 7:00pm – 9:30pm. Appreciate you looking into it!
Best,
Justin.
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