Tac

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Viewing 15 posts - 1 through 15 (of 48 total)
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  • Tac
    Participant

    Hi Geoff,

    Thank you for your quick turn around.

    I installed this plugin but the view your tickets link is shown on the events page. Ideally, it’ll be good if the link is placed like My Orders so that it can be accessed at one place (i.e. user profile).

    Thanks.

    Tac
    Participant

    Thanks Nico.

    Ideally, both RSVP and Woocommerce need to be mandatory but at this stage we are only using Woocommerce, so that would be great if we can get it sorted.

    Thanks.

    in reply to: How to add woocommerce coupon information in sales report? #1213015
    Tac
    Participant

    Hi Hunter,

    Happy New Year to you and your team!

    Thank you for your prompt response and thank you for acknowledging this issue as a gap/defect. It’s just gives us a lot of grief and gives the event organisers a wrong impression on the total revenue when coupons are used but their value are not calculated/deducted from the actual revenue. It’s kind of misleading the users.

    But thank you and I look forward to the fix for this and I am sure this will benefit other plugin users as well.

    Thanks.

    Tac
    Participant

    Thanks @Brook, appreciate your help!

    Tac
    Participant

    We also has this snipped in function.php

    * Auto Complete all WooCommerce orders.
    */
    add_action( ‘woocommerce_thankyou’, ‘custom_woocommerce_auto_complete_order’ );
    function custom_woocommerce_auto_complete_order( $order_id ) {
    if ( ! $order_id ) {
    return;
    }

    $order = wc_get_order( $order_id );
    $order->update_status( ‘completed’ );
    }

    Tac
    Participant

    Thanks @Andras and @Brook for your support.

    I understand and happy to wait, thanks once again.

    Tac
    Participant

    Hi Andreas,

    Thanks for your comments but my request is just the extension to what @Brook has already acknowledged and provided a fix for.

    Please refer to the original thread and comments from @Brook.

    ——————————————————————————————–
    ——————————————————————————————–

    @Brook
    : Howdy Tac,

    I really appreciate you taking the time to reach out about this. It actually sparked a bit of a discussion on our end. We were trying to figure out why we did not originally build it that way, because your assumption makes a lot of sense to us as well. This is a feature we would like to add.

    In the meantime I am trying to investigate if I can build a snippet for you that does by filtering ‘woocommerce_cart_calculate_fees’ .I’ll get back to you shortly to see if this is possible, if so I can have a fix for you now rather than a month+ away when we do our next feature release.

    Please let me know if you have any questions. Cheers!

    – Brook
    ——————————————————————————————–
    ——————————————————————————————–

    All I am requesting is to kindly tweak the already built snippet by Brook.

    The issue is that this plugin is charging the amount in the flat fees to even the free tickets. There should be no charge for free tickets. Can you please help on this?

    Appreciate in advance,
    Thanks.

    Tac
    Participant

    Hi Geoff,

    I can see the price coming in the attendees screen on wp-admin but can’t export it out to the csv/pdf.

    Your help will be appreciated.
    Thank you.

    in reply to: How to include Mobile numbers to Attendees Report and Export? #1170237
    Tac
    Participant

    Hi Nico,

    An update, once step closer. Now, if I login as an event organiser from front end, I can export phone number as well but if I login to the backend(wp-admin) as site admin, I am unable to export phone numbers in csv.

    Thanks.

    in reply to: How to include Mobile numbers to Attendees Report and Export? #1168989
    Tac
    Participant

    Hi Nico,

    Just tried and I can see the Phone number from the Dashboard but it doesn’t come through in CSV file. Similar behaviour from the front end.

    Thanks.

    in reply to: How to include Mobile numbers to Attendees Report and Export? #1168977
    Tac
    Participant

    Hi Nico,

    I will try it today and will get back to you.

    Thanks.

    Tac
    Participant

    Thanks Nico.

    But how do we get to see the Phone number in WP ADMIN and also need to export the phone number as a part of csv from both front end and back end.

    THanks.

    Tac
    Participant

    Hi Cliff,

    You are right! The default setting we use is Pending Review.

    I’ve changed it to “Draft” now! I hope it helps going forward.

    Thank you.

    Tac
    Participant

    Apologies about the delay Nico!

    Yes, I can confirm that I can see the phone numbers in the Attendees list from Front End.

    The only thing is the phone number is the last field whereas it should be next to purchaser’s email address.

    Thanks.

    • This reply was modified 7 years, 8 months ago by Tac.
    Tac
    Participant

    Hi Nico,

    You are correct on both of your points.

    Thanks.

Viewing 15 posts - 1 through 15 (of 48 total)