sitoanastasis

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  • in reply to: Missing features ? #1585114
    sitoanastasis
    Participant

    A memeber of our developement team tried to find a solution to this problem.

    I says:

    “closing lines 1279-1290 of event-tickets/Tickets_Handler.php into an if clause mitigates the problem (you just cant handle tickets order, but everything else works”

    Could you add these modification to the official version, so it doesn’t get lost on every update?

    in reply to: Missing features ? #1577786
    sitoanastasis
    Participant

    I also tried increasing the memory limit and the execution time, with no success

    In the staging site, I still get a out of memory error

    in reply to: Missing features ? #1577777
    sitoanastasis
    Participant

    I get the error when I try to modify a WooCommerce product with added tickets

    The tickets was added with the “New Ticket” button

    in reply to: Missing features ? #1577199
    sitoanastasis
    Participant

    Thanks for the clarification about the Product CPT

    I have updated your plugins to the latest available version (as you can see in the attached screenshot) but I still can’t update a product that has tickets attached.

    in reply to: Missing features ? #1574919
    sitoanastasis
    Participant

    I updated all the plugins, but the problem still remains

    If I enable only the free version of the Tickets plugin, I can see the checkmark to enable tickets on the Product CPT.
    As soon as I enable the Pro version, the Product CPT disappears

    Furthermore, whenever I try to update a WooCommerce product, the browser hangs, WordPress notifies me of missing connection and nothing happens.
    To get back to the website, I need to shut down the browser, otherwise the site is unreachable (!!).

    For testing purposes, I cloned the site in a testing environment.
    I disabled all the plugins but WooCommerce and switch to TwentySeventeen theme.
    With this configuration, modifying a WC Product results in a PHP timeout error or PHP out of memory error.

Viewing 5 posts - 1 through 5 (of 5 total)