Shirleyann

Forum Replies Created

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • in reply to: Tickets on Event page disappeared after updating #1272589
    Shirleyann
    Participant

    I was able to go back and restore files from 2 days ago. I’m not sure what went wrong when I re-activated the plugins, but the wp disappeared. There’s a wordpress update 4.7.4 , Until I can figure out the issue with your plugins, is it ok to update the wordpress?
    Thanks,
    Shirleyann

    in reply to: Tickets on Event page disappeared after updating #1272483
    Shirleyann
    Participant

    Hi Cliff,
    I checked and there were no template over rides. I then went through the Testing Conflicts guide, and my website pages were gone and a template of 2017 theme came up but not our Floyd Yoga Jam uploads. I followed their advise and switched to the twenty sixteen theme, should I have switched to twenty seventeen? I am restoring a back up of the site from April 19th, and will try again tomorrow using the twenty seventeen, if you tell me that is what went wrong.
    Thanks for any help you can send my way.
    Shirleyann

    in reply to: Tickets on Event page disappeared after updating #1271130
    Shirleyann
    Participant

    Hey Ciff,

    Is it absolutely mandatory to update these plugins? What happens if I
    wait? It will take at least a week or two before I have time to
    troubleshoot.

    thanks, Shirleyann

    in reply to: Tickets on Event page disappeared after updating #1270554
    Shirleyann
    Participant

    The ticket page for the event no longer shows the tickets on the front side, I can see them on the back side, also the descriptions of the tickets is no longer on the front side.
    Thanks for your help!

Viewing 4 posts - 1 through 4 (of 4 total)