Sheryl L Gossman

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  • in reply to: Renewed my License but plugin still says expired #1563193
    Sheryl L Gossman
    Participant

    That worked!

    in reply to: Renewed my License but plugin still says expired #1554463
    Sheryl L Gossman
    Participant

    I purchased the new license on May 23 which was an early renewal so I could
    get the discount. I have the receipt of you need it. Still says I am out
    of installs and to please renew. I am afraid to uninstall and re-install
    the plugin. We have registrations going on now and I don’t want to lose
    any data.

    [image: -] http://www.communitychristian.org/ Sherry Gossman
    Zookeeper to the Arts Monkeys | Executive Assistant
    Creative Arts | Communications Team
    COMMUNITY http://www.communitychristian.org

    in reply to: Database Error: Unable to connect to the database #1324858
    Sheryl L Gossman
    Participant

    This reply is private.

    in reply to: Database Error: Unable to connect to the database #1323264
    Sheryl L Gossman
    Participant

    Enabling the WP-Debug in the php file did not return any additional errors.

    The calendar did not work even after installing pro and changing the default permalink did not work.

    However, I tested this out in a copy of our site – turned off all the plugins, installed the events calendar basic plugin and it still did not work. Then I changed the default permalink from /events to /calendars and it worked. Turned on the plugins one at a time, testing the calendar with each one and it remained working. I installed The Events Calendar pro – it worked. Then I installed the Filter toolbar plugin and it broke again. Returning a 404 error if I went to /calendars. I went through the same process, deactivating all plugins one at at time – testing the calendar in between. I got a 404 error the whole time. Then I deactivated the Events Calendar plugin, reactivated it, and it worked again. Reactivated the Events Calendar pro, and the Filter toolbar – and it remained working.

    This only thing I can think of that could be a conflict is Yoast SEO Premium. The premium version of this plugin tries to re-direct your old URL anytime you make changes to a post or page title to avoid 404 errors. Our site had a default URL prior to installing The Events Calendar of /events. When I installed The Events Calendar the very first time, I changed our default /events to /ourevents so the calendar would not conflict – but I think this somehow corrupted something because Yoast SEO premium was trying to re-write that URL back to /events. I have since deactivated the Yoast SEO premium plugin and I am just using the basic version and its been working. I am only guessing at this being the problem. But so far, its working on our live site.

    Not sure if that helps in your end for troubleshooting or if there is anything else I need to do.

Viewing 4 posts - 1 through 4 (of 4 total)