Christopher Carter

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  • in reply to: Event Ticket Plus (Value must be less than or equal to zero) #1196638
    Christopher Carter
    Participant

    Since someone may follow this thread in the future, I will add my solution.

    Seems the error wasn’t with your plugin but with Easy Digital Downloads. Can’t explain since I don’t speak that level of geekerie but I swapped out EDD for Woocommerce and Viola problem was fixed.

    The flow is a bit different now, and I’m back to looking for the additional client information that’s inputted but at least the transaction goes through.

    I imagine that something in my configuration did not agree with their plugin because even after several recent plugin updates by EDD, the error persisted.

    Christopher Carter
    Participant

    This reply is private.

    Christopher Carter
    Participant

    Hi guys,

    Looking for any suggestions or a response to my last response. I’ve got a customer waiting for this answer and I’ve got nothing to tell them right now.

    Please send me something. One way or the other I need resolution. Thanks.

    Christopher Carter
    Participant

    Hunter,

    My geek credentials aren’t nearly what they used to be. So the solution may have eluded me.

    What exactly am I supposed to do to fix the problem? I didn’t see anything actionable in any of the information you sent.

    The shopping cart in use on this site is Easy Digital Downloads.

    I see a reference to Woocommerce in the page you linked to. Not sure why you referenced it as I’ve never had Woocommerce installed on this website and I can’t see how that conflict could exist.

    I didn’t see anything that looked like actions the end user should take to clean up the code conflict that’s causing the problem.

    Your continued help would be appreciated.

    Christopher Carter
    Participant

    Hi Hunter,

    I did switch back to Twenty Fourteen and deactivated every other plugin. The only one that was not yours that I did not deactivate was Easy Digital Downloads. I also did not try the error on all three browsers while in Twenty Forteen. As soon as I saw it in Chrome on the default theme I assumed that the results would be the same on the other browsers I saw.

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