Donald

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  • in reply to: Scheduler loses Facebook import tasks #1255393
    Donald
    Participant

    You said you would bring the issue to dev back on the 13th so where are we at? I put the scheduler back in place about 1AM EST time last night and thus far its not disappeared. Typically, its about 48 hours. Are there any dependencies that the scheduler needs?

    in reply to: Scheduler loses Facebook import tasks #1252977
    Donald
    Participant

    The last response on this issue was back on Feb. 28th and now we are at Mar. 11th and I find the lack of finding a resolution to be very discouraging. I reached out to Kinsta and they did a full analysis and determined it is within the plugin as no errors are being generated to a log. They did find the following and reported back with…

    Additionally I’ve found this error message in log (it was before I performed tests), you can ask plugin developer about it:
    2017/03/11 07:16:24 [error] 111433#0: *625094 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function is_empty() on null in /www/sheetmusicdeals_499/public/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Record/Queue_Realtime.php:126
    Stack trace:
    #0 /www/sheetmusicdeals_499/public/wp-includes/class-wp-hook.php(298): Tribe__Events__Aggregator__Record__Queue_Realtime->ajax(”)
    #1 /www/sheetmusicdeals_499/public/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array)
    #2 /www/sheetmusicdeals_499/public/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 /www/sheetmusicdeals_499/public/wp-admin/admin-ajax.php(91): do_action(‘wp_ajax_tribe_a…’)
    #4 {main}
    thrown in /www/sheetmusicdeals_499/public/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Record/Queue_Realtime.php on line 126″ while reading response header from upstream, client: 188.117.238.89, server: http://www.sheetmusicdeals.com, request: “POST /wp-admin/admin-ajax.php HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7-fpm-sheetmusicdeals.sock:”, host: “www.sheetmusicdeals.com”, referrer: “https://www.sheetmusicdeals.com/wp-admin/edit.php?page=aggregator&post_type=tribe_events&tab=new”

    in reply to: Scheduler loses Facebook import tasks #1246548
    Donald
    Participant

    Luckily we just opened, but we plan on the calendar being a central aspect of our platform and this does put some doubt in our choices. I hope we can get it resolved quickly and hopefully permanently.

    1. Tasks get added, they don’t populate after about 48 hours, check and its gone. So rinse and repeat about 5 times now over 2 to 3 weeks.

    2. Kinsta Managed WordPress Hosting is our host. We run other wp-cron items and don’t have issues. Just the scheduler and the tasks just remove automatically.

    Apologies accepted. If you want to help us out then integrate RSS imports ASAP. =) We need them bad!

    in reply to: Importing from other Events Calendar plugin sites #1243276
    Donald
    Participant

    Can this be brought into the scheduler though if the ICS file has to be manually generated?

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