Sebastian

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • in reply to: Attendees details are not saved #1263277
    Sebastian
    Participant

    Hello Caroline,

    I have already tried this. I have disabled Varnish and activated other caching plugins and everything works correcty. Maybe the problem is that Varnish cache is something more powerful in the server side.

    Thank you a lot again.

    Regards,

    in reply to: Attendees details are not saved #1262475
    Sebastian
    Participant

    Hello Caroline,

    I have these plugins installed but I have tried to have none of them active and everything works right if Varnish is disabled, when I enable it on the server side it doesn’t matter which caching plugins are enabled because it won’t work.

    As a result, it seems that I am forced to disable Varnish Cache on the server and activate one of those plugins to get it working correctly.

    Will you try to solve it?

    Regards,

    in reply to: Attendees details are not saved #1261909
    Sebastian
    Participant

    Hello Caroline,

    I have been testing everything, changed themes, disabled and enabled plugins but it doesn’t matter.

    However, I have found the origin of the conflict. I have cloned the website in another hosting and it was working all right. As a result, the problem is involved with Varnish Cache. When it is enabled it doesn’t work, when disabled it works…

    How could I solve the problem? Because I really need this type of caching in order to have a smoothly running website.

    Thank you.

    Regards

    in reply to: Attendees details are not saved #1261346
    Sebastian
    Participant

    Hello,

    Thanks for your answer. I have the last version of the core plugins (4.4.5) but the event ticket plus is on 4.4.4 since as I show in the screenshot it’s the last version available.

    With this combination of versions of the three plugins the metadata is not saved.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)