[robinsoncenter]

Thank you for those suggestions! I did try to limit the sale in the WooCommerce inventory settings, however the challenge here is that the user is still allowed to “think” they are purchasing multiple tickets, but when they get to their cart, only 1 is there. Unfortunately, because we are using ticket fields, they would go to the trouble of entering the information for all 3 tickets (for example) but then only 1 would be in the cart.

I think the user would find this confusion, or possibly not even notice that only 1 ticket had actually made it there. So I don’t think this option will work for our purposed. I think the ticket limit really has to come from the direction of the Events side of things in order to be clear and concise for the user.

I really do appreciate the ideas though!

[robinsoncenter]

Thank you very much for the clarification! It seems to me that this is a pretty necessary functionality for tickets, because if someone bought all of the tickets in one go, then the event wouldn’t really function properly. I suppose we have to hope that people behave considerately and don’t do that!

I look forward to this addition as soon as possible!

[robinsoncenter]

Hello again! We have recently done the available updates to all of our TEC plugins, and it now seems that the functionality to limit the number of tickets that can be added to your cart has been removed altogether? I see that you can set a number of overall tickets that can be sold, but for example if there are 40 tickets, one person could buy all 40.

I removed the code snippet I had added above, thinking maybe there was a conflict, but that didn’t help. Or maybe that code snippet needs to be updated because of current updates?

Do you know if this feature was purposefully removed?

I appreciate any insight you can offer! Thank you!

[robinsoncenter]

Thanks for much for following up in this regard. We look forward to the update.

Take care!

[robinsoncenter]

Thank you for those suggestions, we’ll give them a try!

And I will go ahead and add this to the suggested features forum.

I appreciate the great support!

[robinsoncenter]

I have added that code snippet and it does help, although not quite as I was thinking. It limits the number being purchased only at the step when you choose “Add to Cart”.

However for my ticket types, there are additional Attendee Info fields, and it allows you to add as many tickets as you want, fill out those fields and THEN it tells you the limit. This could be confusing and time consuming for the user. It seems it would be a better user experience if the number select field was just limited from the outset, based on the ticket limit capacity set in the backend of the ticket. Then if only 5 attendees are allowed, it would only offer 5 sets of Attendee info fields.

Thanks for considering this!

[robinsoncenter]

Thank you very much for you answers to my questions and the code snippet. I’ll give that a try!

[robinsoncenter]

Hello – I am seeing the field called “Purchase Limit” in the backend of the “ticket” fields. Wouldn’t this limit the number that a user could purchase?

However, on the front end it does seem a user can enter as many as they want.

Thanks for any clarification you can offer!

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