[Justin]

Thank You for this. I eagerly await a bugfix on this issue.

[Justin]

Geoff,

I have already submitted a ticket to them to see where the issue may be. Hopefully they will be willing to contact you and work on a solution.

I am willing to work with you guys to find the incompatibility.

I understand you are not allowed to access the clients site in order to find the incompatibilities. What if you setup a test site somewhere I am willing to install the necessary ACF Pro so we can see the incompatibility? I mean you have to be flexible somewhat to help better the WordPress ecosystem.

I could dig in deeper to see where the issue is if need be but it would be best to show the reproduction.

I am sure you have people who use ACF Pro as do I.

Just to confirm with you. I have the following:
The Events Calendar Pro – 4.1
The Events Calendar – 4.1.0.1
Facebook Events – 4.1
Advanced Custom Fields Pro – 5.3.6.1
Fresh Twenty Sixteen Theme
WordPress 4.4.2

Please let me know how we can proceed to get this issue fixed. I am willing to work with you to provide the tools to get it fixed.

[Justin]

Geoff,

We have located the culprit plugin of the act. It is Advanced Custom Fields Pro. As soon as we disabled the ACF Pro the facebook Sync started working perfectly. Obviously a pretty major plugin to have a compatibility issue with. Try installing both and let me know if you are running into the same thing?

If you need an example install I have created a test site with only ACF Pro and The Events Calendar.

Let me know!

[Justin]

Geoff,

I think i mentioned that it is not only the time that is not resyncing but all the details of the resync process.

My timezone in wordpress is set to UTC-5.

I think the problem has to do more with the way the button not posting its name to the post request. It is very possible that your code conflicts with another popular plugin somewhere down the line.

I am going to give you administrative access to the website so you can go in and try and event out for yourself.
https://www.heartlandlodge.com/wp-admin

Take a look at the following event. https://www.heartlandlodge.com/wp-admin/post.php?post=9615&action=edit
https://www.facebook.com/events/173978906308810/
This is a good event to test with because it is a past event. The time of the event is 1PM but it should be 4PM. 1PM was the old time of the event. 4PM was the new time after they updated it.

Please only test with that event as this is a live event, but a past event. If you have any questions, comments, or concerns please let me know. Thanks!

Also a side note that we are not receiving any notifications at our email address [email protected] that you have replied to this thread.

[Justin]

https://i.imgur.com/Ip4bPNO.png. You will see i have one update and it its from 4.1 to 4.1.0.1. I don’t know where the 3.12.5 is from cause it is always updated. Maybe the system info tool is broken. I am updating it to 4.1.0.1 but no change in the resychronize button working.

Let me know any information you may need from my end on this issue. Thanks!

[Author]

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