prydonian

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Viewing 14 posts - 16 through 29 (of 29 total)
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  • in reply to: Changing times on Eventbrite #931522
    prydonian
    Participant

    Even disabling everything and using the default theme, I’m still getting the event organiser details updated from the dev site. The date / time didn’t change, but the event details were updated with the dev site url and organiser details.

    in reply to: Changing times on Eventbrite #931026
    prydonian
    Participant

    The site is on London (GMT)
    GMT time is 2015-01-09 21:30:29 Local time is 2015-01-09 21:30:29

    https://www.eventbrite.co.uk/e/rock-chalk-and-sausages-tickets-14775797809?aff=es2&rank=1

    in reply to: Changing times on Eventbrite #931005
    prydonian
    Participant

    It seems to be almost instant.

    Yes, the public facing page for the event.

    I’ve had to disable the plugin to stop it happening again as they have over 200 events listed and they don’t want the dev site details appearing on the other events.

    in reply to: Changing times on Eventbrite #930966
    prydonian
    Participant

    It also appears to be editing content on the Eventbrite ‘About’ page as well. It’s been adding contact details and other information from the development site to the live events. Might I suggest adding a setting to the plugin that stops it doing this for sites that are still in dev, but want to copy over existing content?

    in reply to: Changing times on Eventbrite #930962
    prydonian
    Participant

    Yes, they’re still changing. I just imported and then did nothing to them. We’ve been getting calls that the event times have changed.

    As the events are live (and the website is in development), I’ve had to disable the plugin and go back and re edit the events on eventbrite to correct the event times.

    in reply to: Changing times on Eventbrite #928818
    prydonian
    Participant

    Hi

    No, this happened shortly after I’d imported the events. There was no editing of the events, it just changed all of the EventBrite times.

    in reply to: Timezone changing in wordpress #922805
    prydonian
    Participant

    I’ve been having issues with the plugin changing the event times on Eventbrite. I contacted their support team and got this response:

    I spoke with a member of our API team, and I have a minor update!

    This looks to be an issue with the Modern Tribe plug-in that you are using. For some reason it’s making an event_update call and changing the event time. I and our API team are investigating on our end, but you can also reach out to Modern Tribe as they built the application and may have a better angle from which to troubleshoot.

    I hope this helps! I will keep the updates coming as we have them and I appreciate your patience.

    I originally sent them this query:

    We’ve been having a recurring problems with our events adding one hour to the planned times of events over the last two months. e.g. :- an event planned to start at 17:30 will change to start at 18:30, etc. It seems to add an hour to all the previously planned events and we’re not sure what’s causing it.

    in reply to: Reimport a previously deleted Eventbrite event #917292
    prydonian
    Participant

    That worked once I’d updated the plugin to the latest version.

    in reply to: Cash on door tickets #916570
    prydonian
    Participant

    It looks like the version of ECP I was using was out of date. Once I’d updated, the recurring tickets showed up perfectly. Thanks for your help (and patience).

    in reply to: Cash on door tickets #916546
    prydonian
    Participant

    I’ve done that, but Wootickets is only showing ticket prices for none recurring events. Many of the venue’s clients are recurring hirers and will want the ticket price against each of the events on the calendar. Is there any way to do that?

    in reply to: Cash on door tickets #912181
    prydonian
    Participant

    I have
    <?php if ( tribe_get_cost() ) : ?>
    <div class=”tribe-events-event-cost”>
    <span><?php echo tribe_get_cost( null, true ); ?></span>
    </div>
    <?php endif; ?>
    in the loop, the WooCommerce prices don’t show up, but the Eventbrite ones do

    in reply to: Cash on door tickets #909423
    prydonian
    Participant

    I’ve installed the WooCommerce tickets plugin and added a cash on the door ticket, but it’s still not showing up in the price box in the main loop as the Eventbrite ticket prices do.

    in reply to: Cash on door tickets #909375
    prydonian
    Participant

    Hi Geoff

    Are there any solutions for this? In the other thread, someone had posted a solution, but the links were dead. I just need an option for Eventbrite ticket sales and cash on the door.

    in reply to: Pay at Door Ticket Option #909204
    prydonian
    Participant

    What was the answer to this? Both the links above are now dead, so I’d love to see what the solution was.

Viewing 14 posts - 16 through 29 (of 29 total)