Karen

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  • Karen
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    Unfortunately we have a lot of these, and I don’t think that using the Excerpt field is going to be an acceptable solution for the client. I don’t mind making code changes to get this functionality, I just need to know what to do. It’s trivial to add the function that makes your regular wordpress post excerpts (the_excerpt) return html–we’ve implemented that already, I and was told previously that you guys use the_excerpt for this case, so all i needed to do was enable the html functionality on the_excerpt. But apparently you’re doing something else to strip out the html. Can you please see if someone can point me in the right direction? We sold the client on using your product because we really like it, and have used it on multiple other installations, but the ability to be able to have the user click on a link to register without having to do an extra step is pretty key.

    According to my research https://wordpress.org/support/topic/how-to-add-read-more-link-in-tooltip-text/, this user managed to solve the problem, but I couldn’t figure out what files to copy into my theme to override that function.

    Thanks for your assistance.

    Karen
    Participant

    I’m sorry, i think perhaps I didn’t explain the problem correctly.

    I don’t have a problem with the created link or the html formatting of the tooltip itself.

    My problem is that the content within the tooltip, and the content showing on the Events List page, does not contain any of the links or html from the event content. We aren’t using the Excerpt field, I just called it an excerpt because you usually use the_excerpt to get the shortened version of the content.
    See the attached screenshot.

    Elsewhere on our site we are retrieving the post content using the_excerpt, and it contains the html, and we need it to work this way for events as well.

    Does that make sense?

    Karen
    Participant

    Thank you, but no this does not solve my issue. I’ve installed the plugins on a clean test site running 2017 theme and only the 2 events calendar plugins, and it is still showing excerpts without html. So the problem is not a conflict.

    Go here to see
    http://www.yesyoucandance.org/testsite/

    Hover over South Hills Classes here: http://www.yesyoucandance.org/testsite/events/2017-01/
    You’ll see there is no html in the tooltip.

Viewing 3 posts - 1 through 3 (of 3 total)