[Phil]

It worked! For anyone who has this same issue, follow these steps:

1. Use the Woocommerce Customers/Orders Import Suite
2. Set the imported orders as “pending” on the CSV you’re importing
3. After the import, go to Woocommerce > Orders, and simply complete all the new orders you’ve added

It literally takes seconds. Much much faster than manually adding all the orders from the admin or the front end.

[Phil]

Thanks for getting back to me, Nico!

The import tool allows me to set the order as pending or complete. I haven’t tried the process with “pending”, only with “complete”, as I thought that made more sense… would you recommend I set the imported orders to “pending”?

The ticket/stock reference was in relation to the visible information I can see in the interface: in the specific example, the ticket available stock was set at “30”; after importing the order, the available stock reduced to “29”. But that was the end of the “ticket”-related output from the plugin — no email containing the ticket code was generated and sent the purchaser, and no “attendee” was added to the attendee list for the event.

When I create the order manually, the process DOES work. I’m assuming there’s some key piece of data I need to pass via the order import that triggers actions… some data other than just the product_id, quantity, and customer details… which will then complete the ticketing process.

[Author]

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