Dallas

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  • in reply to: Error message when exporting #1466102
    Dallas
    Participant

    Hi,

    Does this fix also address the issue with the ’email’ function? I was previously getting emails with error messages in them as well as the export function error messages.
    Thanks,
    Dallas

    in reply to: Error message when exporting #1460235
    Dallas
    Participant

    Thanks, rolling back the plugin to 4.6 has temporarily solved the issue. Before I rolled back, I tried installing the latest update and saw that it did not fix the issue. I hope that the issue will eventually be addressed. I like to keep all of my plugins updated to the latest version and take advantage of all of the latest fixes and features.

    Thanks,
    Dallas

    in reply to: Error message when exporting #1440984
    Dallas
    Participant

    This reply is private.

    in reply to: Error message when exporting #1434633
    Dallas
    Participant

    Hi Jaime,
    Thanks for the ongoing help. Canyou at least confirm that the dev team is actively addressing this issue. Without the export functionality, my client will no longer be able to use the plugins as it was one of the main features they requested.
    Everything was working normally until a recent update so it hard for me to explain to them that this is something that ‘just happened’ and that ‘hopefully’ it will be fixed ‘sometime soon’.
    I’m sure you can see what an odd position it puts me in as their webmaster. If I could at least give them some sort of timeline or meaningfully hopeful words, it would help.
    Thanks,
    Dallas

    in reply to: Error message when exporting #1432664
    Dallas
    Participant

    This reply is private.

    in reply to: Error message when exporting #1429887
    Dallas
    Participant

    Hi Jaime,

    Thanks for getting back to me on this. I have tried all of the things you suggested before starting this support ticket.

    On my dev installation everything is working fine. On the live site is where I am getting the errors when trying to export.
    So I tried reverting back to a default template with no other plugins activated except for the events calendar and events tickets and event tickets plus and a maintenance plugin. I still got the errors.
    I tried debugging and didn’t see any other errors being thrown.
    The hosting company that the live site is on is ICDsoft. The dev site is Bluehost. Not sure if there are any known issues with ICDsoft?

    Could you please help me with this issue?
    Thanks,
    Dallas

Viewing 6 posts - 1 through 6 (of 6 total)