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Everything seems to be functioning beautifully, Victor. Thank you very much for the update—I’ve marked the issue as resolved.
Sure thing, Victor.
It continues to be a pleasure to work with you guys — I sincerely appreciate it.
Hi Guys,
Thanks again for continuing to work on this. I’m not sure if this was already the case and I’ve missed it until now, or if this is something that came to be following a recent TEC update:
On the single organizer pages, upcoming events are no longer showing up despite an organizer being linked to an event, UNLESS that organizer is created from the event page itself and added (still same process as required and touched on in previous thread responses: Create New Organizer > Update Event Post > Add Just-Created Organizer Again > Update Event Post Again)
Following up to add a detail I am just now discovering, suggesting it is likely a bug —
If there are no other organizers linked/added to the page, the newly created organizer is automatically added.
However, if other organizers have previously been added to the page, creating a new organizer creates a new organizer post, but does not automatically add that organizer to the event page that which they were “created” on.
Let me know if this requires any further clarification; you guys are the best!
Hi Crisoforo, thank you very much for the quick response!
I am unable to submit a support ticket, because I do not have access to their support. Since this patch was designed specifically for The Events Calendar, couldn’t you bring it to their attention as a team?
I will follow up with a private message that includes the theme zip files.
Thanks, but unfortunately I do not have access to their support because the license was purchased by a developer, under his email address, and we know longer have a working relationship with that developer.
Can anybody identify the problem code within the patch files I sent so that I may address it that way? I imagine the fix is very simple if we can identify the hook causing the events list to treat featured events like non-featured events.
Very much appreciated, Crisoforo.
I was able to identify what triggered the styling issue, but I am not sure how to address the issue and/or resolve it.
I turns out that I had not yet applied the Avada Theme patches on the dev site (see screenshots).
Once I went ahead and applied Avada Patch #416070, I was able to reproduce the problem on the dev site as well. The patch description is the following:
Avada Patch #416070
Dec. 22, 2017
Avada
Fixes styling issues with featured events when using The Events Calendar plugin.My first instinct would be to seek the help of the Avada support team, but unfortunately our current license was purchased by a developer whom we no longer have any sort of working relationship with. For that reason, my account does not have Support access, but maybe since this patch was specifically designed for The Events Calendar you can continue to assist?
Any ideas? To your knowledge, is there any way to remove a patch? Perhaps there’s a better option?
Thanks Crisoforo!
I have disabled the caching plugins on both the dev site and the production site.
In terms of site performance sans caching plugin, hopefully this is something we can diagnose fairly quickly, though I certainly understand you likely have a ton of other matters to attend to as well. Please let me know if there’s anything I can do to help.
Sorry, just to be clear, the dev site is not static. It is a fully functional snapshot -— no more than about a week old — of the live production site.
Thanks Jaime — totally understandable.
I believe I can figure it out if I know where to focus. In terms of the single organizer page events loop, could you just tell me whether I’d be best served working on:
1) tribe_organizer_upcoming_events function (Line 812: /pro/src/fuctions/template-tags/general)
or
2) The single-organizer.php template file
