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I found where all the attendee information was being stored. I think everything is working now. I will have someone other than myself do some testing. Thank you for your help and patience.
I deleted one of the SMTP plugins. I think there must be a problem with my email. So we can see in the backend if someone places an order, so it’s not a HUGE deal if they don’t get an email with their ticket. I’ll have someone else with a different email give it a try and see what happens.
Lastly, and more important than not getting an email, when I placed my order and looked in the orders section of WooCommerce on the backend, it showed the item I purchased but it DID NOT show the extra attendee information. Is that where it is supposed to show up? I don’t know if I need to start a new thread for this, but this is a very important detail that we need to collect. Sorry to be so needy, but people are counting on me to get this up and going, so thank you for your help!
Had processing, on-hold, and complete all checked. Changed to just complete. Should have at least received 1 email, no?
I think the new order email was sent out (and I do have Easy WP SMTP installed), but wasn’t I supposed to be emailed a ticket of some kind to print out that has a QR code or something like that, or am I imagining things?
Was able to make a purchase of one of the tickets, but the only email I received was from PayPal. Was I supposed to be emailed a ticket of some kind?
Found a plugin called WC Fields Factory that I was using to add custom fields to WooCommerce product pages, but I think Event Tickets Plus takes care of that, so I can just delete that plugin. I will do a test purchase tonight and hope the order goes through. Thanks for helping me find the issue.
