Nick Borg-Barthet

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  • in reply to: Timeout when adding ticket type #1417459
    Nick Borg-Barthet
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    Hi Victor,

    Thanks for the assistance.

    I’ve enabled the debug log, there’s only one error, but this seems to be thrown on every page load, not just when updating an event, so I believe it’s unrelated.

    The problem does not happen when creating an event, a new event saves OK. The issue seems to happen when adding a new ticket type to an existing Event.

    I’m able to create a new event with multiple ticket types, but adding a new ticket type to an existing event seems to cause the issue.

    I am going to check with our external content provider on being able to update WordPress, once I get that confirmation, I’ll upgrade and try testing again.

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