newbreedmilena

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August 7, 2018 at 4:35 am in reply to: Updates not available (within 1 year of Personal License purchase) #1591726

newbreedmilena
Participant

*now I see

August 7, 2018 at 4:34 am in reply to: Updates not available (within 1 year of Personal License purchase) #1591725

newbreedmilena
Participant

Apologies Jennifer, I did not understand fully, but not I see that the license keys were tagged to temporary URLs, and now that the sites are on “live” domains, they needed to be switched. We’re all good now — thanks!

August 7, 2018 at 4:18 am in reply to: Updates not available (within 1 year of Personal License purchase) #1591708

newbreedmilena
Participant

Thank you for your attention. If you could please help me to understand: I purchased two separate, individual plugin licenses, then assigned each to a different domain. Why then are they not both candidates for automatic updates?
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