musiclives

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • in reply to: Expired Pro Version Won't Allow Recurring Events #1055474
    musiclives
    Participant

    That’s an awesome program – any support for Canadian non-charitable non-profits?

    in reply to: Expired Pro Version Won't Allow Recurring Events #1055347
    musiclives
    Participant

    That’s really too bad. $100/year is really steep for a non-revenue generating non-profit :/ It’s too bad that you guys don’t have another model for poor folks like us.

    in reply to: Expired Pro Version Won't Allow Recurring Events #1055290
    musiclives
    Participant

    I am wrong again! The end date settings for recurring events are showing up on old posts but won’t show up on new posts. Arg!

    in reply to: Expired Pro Version Won't Allow Recurring Events #1055288
    musiclives
    Participant

    Well, it appears that the box showed up when I left the screen and came back to it. Any ideas??

    in reply to: Facebook creating duplicate events #966373
    musiclives
    Participant

    Hey Barry,

    This really sucks that we haven’t made any progress on resolving the issue. There seems to be a bug with your premium plugin that is breaking our website so we are going to have to remove it for the time being. If you folks ever want to work on solving the problem, please reach out to [email protected] and we’d be happy to work with you.

    Cheers,
    Kelly

    in reply to: Facebook creating duplicate events #966256
    musiclives
    Participant

    Hey Barry,

    If you check the site, you can see there have been a number of duplicate events that have been added in the last 24 hours. We are starting to get a lot of complaints and recently got some local media coverage so I’m really concerned. Do you have any ideas? If not, I’m going to have to stop using the plugin 🙁

    Thanks for your help!

    in reply to: Facebook creating duplicate events #966047
    musiclives
    Participant

    Hm. Maybe it was a bad example. If that event that I created doesn’t help solve the problem, could we wait until it happens again and use that event?

    in reply to: Facebook creating duplicate events #965992
    musiclives
    Participant

    I’ll look into the timezone thing – that might be the problem.

    The hard part is that this doesn’t happen to every event, so it’s hard to say if the one I create will cause the problem for you as well. Here’s an event that is duplicating (it actually duplicates almost exactly 22 times every time, so that might be something…) https://www.facebook.com/events/1651546745075497

    Here’s an event that I created as a test event. https://www.facebook.com/events/1094903027191889/ I’ll add it to my list for Music Lives and let you know if it duplicates.

    in reply to: Facebook creating duplicate events #965975
    musiclives
    Participant

    As a quick update, there are actually another 10 or so events for each single event that I can see in WordPress but aren’t being published to the site. Would it help if I contacted you directly and sent our WordPress login info?

    in reply to: Facebook creating duplicate events #965970
    musiclives
    Participant

    There’s definitely only one event for each of these. We pull from a number of different facebook IDs but we have a good relationship with all of them. It looks like the plugin might be changing the end time as well. Is there any chance it’s the plugin that’s doing it? We do have the end time of days set to 2am so that events dont carry over to the next calendar day. Might that be the problem?

    I need to clean up the calendar today because it’s starting to get a bit ridiculous. If there’s anything else I can do to help debug the problem, please let me know.

    in reply to: Facebook creating duplicate events #965758
    musiclives
    Participant

    As an aside, it seems to pull in the event multiple times as the event date gets closer. Could it be because the Facebook creator is updating the description? I know that happens a lot as the event gets closer.

    in reply to: Facebook creating duplicate events #965757
    musiclives
    Participant

    All of the events with events on http://musiclives.ca/event-listing/ with duplicate names have been pulled in more than once. There should not be any events with the same name on the same day.

Viewing 12 posts - 1 through 12 (of 12 total)