Justin

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Wrong Structured Data #1255430
    Justin
    Participant

    Is there anyway to remove this rich snippet festure from the event
    calendar? We have had multiple refunds due to this issue and are loosing a
    lot of money due to people assuming the shows are at the wrong time

    in reply to: Wrong Structured Data #1255401
    Justin
    Participant

    Actually I see the post. Keep me updated on the progress

    in reply to: Wrong Structured Data #1255398
    Justin
    Participant

    Hello,

    It has been over 24 hours, is there any decision on if this is a known bug
    or not?

    in reply to: Wrong Structured Data #1254039
    Justin
    Participant

    Thank you for the reply, just let me know if there is anything I can do to help debug the issue

    Justin Barsketis

    Co-Founder

    MTN Collective

    m:

    435 647 6379

    a:

    340 S Lemon Ave #6722 Walnut, CA 91789

    w:

    https://mtncollective.com/
     

    mailto:[email protected]

    https://www.facebook.com/justin.barsketis
      

      
    https://www.linkedin.com/in/justinbarsketis

    On Mon, Mar 13, 2017 at 9:11 PM The Events Calendar

    <
    mailto:The Events Calendar
    > wrote:

    a, pre, code, a:link, body { word-wrap: break-word !important; }

    Hunter wrote:

    Thanks for the response and details. They helped lead to me a fairly old bug with little to no activity, but before I’m comfortable guaranteeing the issues you’re experiencing are related to this report, I’m having some more seasoned team members look over things.

    Hang tight while we investigate a little further and I’d be happy to update you once I’ve got more information. As always, we’ll aim for 24 hours but if it exceeds that amount of time, feel free to ping me here in the forums.

    Thanks again and have a good evening!

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    Wrong Structured Data


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    in reply to: Wrong Structured Data #1252709
    Justin
    Participant

    Before submitting a ticket, I tested out disabling all plugins, including the SEO plugin, and reverting the theme. Google still pulls the wrong data from your plugin. This is not a theme customization, or plugin customization, I am not sure what referencing the guidelines will do to help me.

    Please look at the data report from google for the event in question.

    Then look at the date of the events on the page.

    You can even look into the inspector on the page, and see the incorrect date is outputted.

    View post on imgur.com

    https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fdepotslc.com%2Fevent%2Fyoung-dubliners%2F

    in reply to: Wrong Structured Data #1252193
    Justin
    Participant

    I just noticed that the event structured data appears to be getting pulled correctly, but the meta data for the events is wrong. Maybe this will help debug it

    Notice how on the right, it has the correct date, but the meta description is wrong

    View post on imgur.com

    in reply to: Wrong Structured Data #1252188
    Justin
    Participant

    Hi Hunter,

    I do have a webmaster account, have the sitemap submitted, and there are no crawl errors. I resubmitted it to google for good measure

    View post on imgur.com


    http://depotslc.com/sitemap.xml

    You can see in the structured data tool report above I posted, that the website is outputting the wrong data. Does your plugin pull the data directly from the sitemap? that would be an odd function

Viewing 7 posts - 1 through 7 (of 7 total)