[mpinkster]

Hi George,

I too have to thank you for you efforts on your side.

I’m glad we tracked the issue down. Still not a solution available.
For now we launched the site in main language only so w could start selling tickets for our new event this weekend.

We still would like to have a translated site for English and German language. But I cannot get it going with q-translate-X. Have you any advice or experience in using multilingual plugins in combination with Wootickets?

Thanks again for all the effort,

Mark

[mpinkster]

Hi Geoff / George,

I think I narrowed the issue down. We use qtranslate-x to translate the site content in 3 languages. When this plugin is active the security code is empty. When disabling the qtranslate plugin the security code shows.

It seems the security code doesn’t pass through the translation plugin.

Do you have any ideas about that. I will look into it further too.

Regards,
Mark

[mpinkster]

This reply is private.

• This reply was modified 10 years, 8 months ago by mpinkster.

[mpinkster]

This reply is private.

[mpinkster]

Hi Geoff,

Thanks for the compliment 🙂

Is it better for you to have ftp access to the site and a admin login?
It’s in test environment so perhaps a better solution? Because the problem exists also when using the core email.php template.

Regards,
Mark

• This reply was modified 10 years, 8 months ago by mpinkster.

[mpinkster]

Hi Geoff,

The barcode image is created on the fly by a php script which is called from the src attribute on the image tag. I send the security code to that script as a query parameter by echoing it in the src string on that image tag.

It is absolutely not a plugin for wordpress or woocomnmerce. Every time the ticket is shown this image request to that barcode.php script creates the image on the fly.

Hope this clears up your questionmarks 🙂

The problem is the missing codevalue from woocommerce tickets core.

Regards
Mark

[mpinkster]

Hi Geoff,

The security code was always provided by Woocommerce Tickets. I however use the provided ticket number by Woocommerce Tickets in a img tag with barcode.php as follows:

<img style="border: 1px solid #666;" src="http://www.xxxxxxxxx.xx/barcode.php?barcode=<?php echo $ticket['security_code']; ?>&width=220&height=50"></td>

Here the variable $ticket[‘security_code’]; is empty on auto proces. The manual proces this one is populated with the according code generated by Woocomerce Tickets.

I only override the email.php file at file at [your-theme]/tribe-events/tickets/email.php
The only changes I made to that is css styling and the use of the security code to set a barcode image representing the generated ticket security code. The code was always present in all versions we used.

When using the original file from your script this missing code is also happening. On manual process we see the number, on auto process this one is missing.

• This reply was modified 10 years, 8 months ago by mpinkster.
• This reply was modified 10 years, 8 months ago by mpinkster.

[mpinkster]

This reply is private.

[Author]

Posts