[Colin]

Yes please. We have tried the Patch, and asked our host to run the script on the database. Neither worked and the table in mention is still growing. This is causing major issues for us – is there another solution?

[Colin]

…and… this just in from our Hosting Company:

Hi Colin,

Thanks for your patience.

I am sorry, however that script did not help and we are unable to assist you in this matter further.

You would have to contact your developer and have with him checked this and see what the core issue is and how it can be corrected.

I hope you will manage to clear the database.

What now?!

[Colin]

Hi, our hosting company has run this script for us – it did nothing.

As your plug-in and paid for add-ons has completely screwed our site, how do I go about getting a refund? Very unhappy that your product brought my clients site down for extended periods of time – and that this was a known issue with no obvious warnings to customers. It’s not even on your Known Issues list.

[Colin]

I tried the patch and it didn’t do anything – and the runaway recurring events has made the site unusable – with permanent database errors for the front and back-end/

I have now gone in via FTP to get rid of all three Modern Tribe plug-ins we were using – Calendar, Pro and Community, and the site is working again.

I want now to get rid of all events created – but can’t see in the database easily where they are stored. Our hosting company is now complaining that we are exceeding our database limits.

Where will I find these event entries and is there an easy way of getting rid of them?

Thanks.

[Colin]

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