[Mike Seyfer]

Good morning Cliff,

Thank you for the response. As far as a ticket type? Well I’m up for whatever is going to work the best. We aren’t ‘selling’ anything as all these classes are free to sign up for so I think I’m looking for the RSPV rather than WooCommerce.

Very simply – I have classes you can sign up for – when one signs up, they’re receiving an email verifying that they have signed up. There also needs to be an email sent to the class instructor that someone has signed up including the information they filled out on the form. Whatever is the best way to do this – whichever plugins I need – however it needs to happen – this seems pretty standard – this is what I need to do.

What is the best way to accomplish this?

Thank You and have a great day,
Mark

[Mike Seyfer]

Hi Cliff,

Thank you for the plugin – I’m really enjoying everything about it – but I need a notification email to work.

Part of the reason I got this plugin was for that being a crucial part of what I needed. I’ve been told that this should be working. I’ve looked on the forums here and people have questions about being able to adjust where this email gets sent. Clearly they at least have an email working when people sign up – I don’t have that working right now.

For example – https://theeventscalendar.com/support/forums/topic/email-notification-based-on-the-selected-organizer/

What he’s asking for is what I would like as well, but regardless I at least need to get an email when somebody signs up. Seems like a pretty basic feature.

Please let me know when you can.

Thank You,
Mark

[Mike Seyfer]

Any ideas on getting the notification email working??

Please let me know

Thanks,
Mark

[Mike Seyfer]

Hey Josh,

Alright thanks, I will follow the Themer’s Guide and work on the email being sent to attendees.

For the admin email, when I go into the event and send the list, yes that email does go through, and I’m editing this comment now as that email DOES have all the extra fields filled out as well. (I tested the wrong one at first.) So this email contains everything, just need to figure out how to get this to send on automation and per each sign up.

Let me know what you find out and if I can do anything to help at all.

Thank You!
Mark

• This reply was modified 7 years, 8 months ago by Mike Seyfer.
• This reply was modified 7 years, 8 months ago by Mike Seyfer.

[Mike Seyfer]

And just to clarify – no I’m not using the Community Events plugin. I have 3 extra plugins I’m using: the Events Calendar PRO, Filter Bar, and Events Tickets Plus. (5 all together including the regular Events Calendar, and Events Tickets).

[Mike Seyfer]

Awesome, alright I was referring to the RSVP name/email as well as the custom field sets, both work great (displaying automatically on the page load) with what you suggested there. Thanks.

For the user email, yes there is a confirmation email being sent, so that is good. Is there a way to modify this at all? For example, we really don’t need the QR code or the security code as they aren’t necessary and I’d like to try and not confuse people with their sign up.

For the organizer/admin email – whichever we want to call it – these events are being put on by a client and they need to receive the notification when someone signs up for a class with the attendees details (name, phone, and any additional fieldsets). So I need to set this up and have it sent to a particular email.
– And just to note at the moment, the admin of the site (myself) hasn’t received any of these notifications by default yet, so that may be the first step in troubleshooting that.

Thanks much for the help, making progress and we’re almost there, I appreciate it.

– Mark

[Mike Seyfer]

I take that back, that did not actually work. It set the display in that field as 1 but the name and email properties still don’t show up unless you select a different number. I don’t understand why this is so confusing to set up.

What I need is not that complicated:

From the calendar when you click on an event and go to the event page: I want to see the fields I set up for people to fill out without having to select anything first.

They fill out these out, submit the form and then 2 emails are sent out like I mentioned in the recent comment. 1 email for the attendee and 1 email for the event admin. That’s it.

Can you please help me set this up? I just spent $270 on this and don’t understand why this is so darn difficult to work with.

Please help ASAP, I appreciate your assistance.

Thank You,
Mark

• This reply was modified 7 years, 9 months ago by Mike Seyfer.

[Mike Seyfer]

Alright, I was able to figure that out. Thanks!

The other main thing I need to do is set up 2 emails
1) 1 email to be sent to people signing up for the event to give them an email confirmation.
2) 1 email for the event coordinator notifying them someone has signed up including their details in the fields they filled out.

Can you point me in the right direction to set these emails up?

I have purchased the Events Tickets Plus if that helps with your answer.

I appreciate the help, Thank you,
Mark

[Mike Seyfer]

That sounds like it should do the job, but my goodness you sure don’t make this easy. So I need access these files via FTP, make a new folder, copy the files I want to modify and place them in the same folder as my child theme ?

[Mike Seyfer]

Yes this helps, thanks for that.

I still have a couple questions though.

I want the ‘First and Last Name’ and ‘Email’ fields to be displayed without having to select the number of attendees. How do I make all my fields display like this without having to select a number from that dropdown? (see screenshots)

And then, I need to create 2 custom emails, one for the verification for the customer saying ‘Thank You for signing up’ and another for the event administrator saying, for example, ‘John Smith has just signed up for your insert name of class on insert date here.’ How and where can I set these up? I see they’re part of the demo on the site but don’t see them on the back end anywhere.

Let me know when you can please.

Thank You,
Mark

[Mike Seyfer]

One more question, how can I edit the CSS on the main calendar page? There are some display issues with the theme I have and just need to add a little CSS.

Let me know,

Thank You,
Mark

[Mike Seyfer]

Ok, so is this implying that I need to purchase yet another extension in order to set up the confirmation emails for attendees as well as the admin confirmation emails?

Also, can I limit the number of tickets a user is able to purchase?
And, can I have the name, email, and RSVP displayed without having to select the number of attendees?

Thanks,
Mark

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