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Cool, thanks for the link to the other forum discussion.
The text in the New User Primer – https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/ – should be updated, since it’s incorrect: “Generally, instant payments like Paypal and credit cards will automatically be marked Completed and the user will receive both emails in succession.” That threw me off. It took me a while to figure out why they were instead being marked as Processing and that it was actually the correct WooCommerce behaviour.
With the latest versions of WordPress and WooCommerce, tickets are definitely set as “processing” even for PayPal and credit card payments (at least in Sandbox mode). I looked into the WooCommerce product settings page for each ticket and they are set to “Virtual”. WooCommerce considers a Virtual product a service, and therefore requires more action before being considered completed.
WooCommerce will only set the status to “completed” for products that are set as both “Virtual” and “Downloadable”. Problem with that is the subject line of the “order completed” email for downloadable products mentions being able to download your file, which doesn’t make sense for tickets.
So you can either change all your tickets to Virtual + Downloadable and alter the WooCommerce email subject for downloadable products OR there is a plugin to automatically set “Virtual” only products as completed in WooCommerce: http://wordpress.org/plugins/woocommerce-autocomplete-order/ But I haven’t tested this yet to make sure WooCommerce Tickets still sends out the ticket email with this plugin installed.
Unless of course the WooCommerce Tickets plugin is supposed to alter this WooCommerce behaviour, in which case it would be a WooCommerce Tickets bug.
