maxou82

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  • maxou82
    Participant

    Well I am interested in seeing this problem resolved, but unfortunately I don’t see how you can help me without going and check by yourselves…

    maxou82
    Participant

    Well I’m afraid this kind of support is not going to work… I don’t want to use previous versions of events calendar and add-ons and fear that any update (like security related for instance) will break things again.
    I’ve tried all your suggestions without success, but again, they really don’t seem to be appropriate answers for my problem.

    I must say it’s the first time I’m encountering a “premium” support that hasn’t once proposed to check my admin to perhaps see what was going on…

    I’m sorry such a “simple” problem will oblige me to go another direction, so unfortunately I will have to ask for a refund…

    maxou82
    Participant

    Hello, I already checked all these pages and info. I doesn’t appear I have any problem with my body classes.(I’m getting tribe-no-js tribe-filter-live tribe-events-uses-geolocation tribe-theme-parent-kleo tribe-theme-child-cfh-paris tribe-events-filter-view tribe-filters-closed tribe-events-style-full tribe-events-style-theme…)

    Enfold is listed as a compatible theme, yet there is a problem with it. And again, there WASN’t any problem with earlier versions of community events tickets with that same theme. So something must have changed since then, no?

    I paid around 400$ for plugins that look amazing, but for this price I would expect it to work with widely used themes, at the very least those you consider as compatible in your list.
    Please help, I can provide an admin access if needed.

    Thanks!

    maxou82
    Participant

    Hello,

    I must say, I was hoping for something more than a “go look for a solution somewhere else” kind of answer from a premium support!
    There is definitely some issue with the community events tickets plugin. I tried to install another popular theme “enfold” and I’m getting a similar issue, even if a little different. Here, I’m getting a “double scroll bar”, one that is unscrollable, an another one which is scrollable. It’s as if the body was set on “overflow: hidden without a scroll” (see captions provided : one shows the double scrollbar when Community Events Tickets is activated, the other caption shows the “normal” scrollbar when it’s desactivated).
    The problem persists even when I desactivate all other plugins except the events calendar ones + woocommerce.
    As soon as I desactivate the “Community events tickets” plugin, the problem goes away.
    Please advise.
    Thanks in advance!

    • This reply was modified 8 years, 4 months ago by maxou82.
    maxou82
    Participant

    This reply is private.

    maxou82
    Participant

    Hello, thanks for your response…
    I have tried to desactivate other plugins and it didn’t change anything.
    When using another default theme, the scrolling problem disapears. So I suppose there is a conflict between my Kleo theme and the last version of Community Events tickets. As I said, previous versions seemed to be working fine.
    Can you help find a solution?
    Thanks a lot!

    maxou82
    Participant

    Thanks a lot Jonah, I will try this out!
    Good day 🙂

    maxou82
    Participant

    For instance I have an event that will take place each day at 8PM for one week, from 7th of July to the 13th.
    RIght now, on the event page, it will show : “Every day until the 13th (see all).”
    I would like to display a list like this :
    – 7th of July at 7PM
    – 8th of July at 7PM
    – 9th of July at 7PM
    – 10th of July at 7PM
    – 11th of July at 7PM
    – 12th of July at 7PM
    – 13th of July at 7PM

    Hope it’s clear 🙂

    maxou82
    Participant

    Thank you so much Jonah! It seems to work like a charm now! 🙂
    I have a question concerning recurring events: is it possible to set an event to take place each day, but at a different our of the day each time?
    And another one: how could I display each day when the event takes place as a list on the event page (instead of “Every day until the 30th of… (See All)” )
    Thanks a lot in advance for your help

    maxou82
    Participant

    Hi Jonah,
    Thanks for your response. I would like to at least try with the 2.0.8 if possible.
    But I agree that it would be even better to make it work with the latest version. I would like to understand where the problem comes from. Actually when I upgrade to 2.0.11, the event list page becomes blank and doesn’t show anything anymore…

Viewing 10 posts - 1 through 10 (of 10 total)