Hy Cliff,
as I wrote:
Events Calender 4.1.3, Event Tickets Plus 4.1.2, and Event Tickets 4.1.3 – everything is “out-of-the-box” – no custom-code! There is an old thread from last year in the AVADA Support where you can read, that “Event Tickets Plus” is a non-standart Plugin, and so they do not do the service for “Event Tickets Plus”.
Here in this Support Forum, there are so many who had the same Problem – you can search for “Avada” – and then you see it – and you see also, that there is no final solution for that Problem – i´ve been searching for it for 3 hours…