Hello Jennifer,
After running some tests based on your recommendations, it looks like there is some sort of conflict with Visual Composer. I am not sure if you are familiar with the plugin, but it essentially adds a robust WYSIWIG system to WordPress. It looks like the widget style does not work when added directly through Visual Composer, however it does if added via shortcode. May be a good detail to note in case anyone encounters this issue in the future 🙂
Thank you for your help, have a great day!
Best,
Jacob
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JACOB PIERZCHALA https://www.facebook.com/gudmarketing https://twitter.com/gudmarketing https://www.linkedin.com/company/gudmarketing
WEB DEVELOPER & DIGITAL STRATEGIST