[mallenbaker]

That doesn’t make sense. My help request was because I couldn’t upgrade the plugin because the key wouldn’t validate. You’ve now responded to say that the problem is that I haven’t upgraded the plugin. The process described on your FAQ doesn’t work because it doesn’t validate the key, so it doesn’t give me the option to upgrade. That was rather the whole point of the help request.

[mallenbaker]

This reply is private.

[mallenbaker]

Hi
I did these things, and still no luck. When I went to Account Central, there was no URL associated with the key – including this site (gislingham.com) – I couldn’t see how to add the URL.
Thanks – Mallen

[Author]

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