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The theme dev got back to me this morning with a code change that worked. Hopefully I won’t need to bother you again! Thank you so very much for your help on this.
Unfortunately no, that didn’t fix it. Would it be easier if I could somehow set up a channel of communication between you and the theme developer? If there’s any way to establish that and it would simplify things for you, I’d be happy to try to make it happen. It’s not that I mind continuing to work through this in pieces here and over with the theme developer, it just seems like it might be more efficient if you could communicate directly. As always, I know it’s not really in your job description to help debug a theme conflict, so I really appreciate your continued efforts on this.
George,
Yes, I’v been in contact with the theme developers. They had us remove the following from the theme’s single.php file.
elseif ( is_post_type( “event” )) {
load_template(get_template_directory().’/single-events.php’);
}It didn’t help.
They are not sure why the search results template is being accessed.
My associate is uploading the theme files to you.
– AliceGeorge,
Sounds like waiting for that update would make sense. If it doesn’t do the trick, then we’ll move onto a new theme.
– Alice
I have had my associate re-send the theme (and child theme) we are using. Please let me know if you don’t receive the email, and I’ll have her upload it for you.
Thank you so much for your time and patience with this!
So, the theme developer had a look, and suggested we remove a reference to the post type “event” on the single.php page, but unfortunately that didn’t fix it. So all they came back with was:
That’s the only bit of code in the theme which references “events”.
From what I can see the plugin is displaying it’s content using Organic Shop’s search results template, I don’t know why it’s doing this.
Has the plugin developer got back to you?
Have you had any chance to look at the theme and see where it might be conflicting? I understanding debugging conflicts with other developers’ themes is not going to be your highest priority, but I’m at a loss and would naturally prefer not to have to start over from scratch with a new theme.
