[luke taaffe]

I have found that the woocommerce DB needed to be updated which was causing the hanging.

[luke taaffe]

Hi Jeremy,

I have spent a few hours carefully disabling all plugins apart from the remaining ones that were required”
Events Calendar, Events calendar Pro, Event tickets, Event tickets Plus and Woocommerce.

This still did not fix the issue, I then tried updating WooCommerce to the latest version 3.3.5 -> 3.4.5, which also did not fix the problem leaving all of the remaining plugins at the latest versions.

From here i changed to 2017 theme, which didn’t fix the issue.

On my local machine i change the PHP version from 7.2.9 to 5.6 to match the staging and prod environments but it was still loading the attendees list fine, which rules out the PHP version being the issue.

I added debug_log but there is still no log so i’m guessing there are no errors.

For now i will have to add the php execution time to a number high enough so that it doesn’t time out, at least my client can then view the list after it takes several minutes to load. Do you know the exact script I would have to put this in for it to work?

And what are my remaining options? Could it be to do with my server provider and what should i ask them?

Regards

Luke.

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