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Let me add my frustration to that of netavis and jskk123. Many of us who use your plugins are small businesses – web developers who are trusted by our clients. Releasing on the 18th, knowing that staff would be gone over the holidays, seems in retrospect to have been a disaster waiting to happen. And for those of us depending on good software, it IS a disaster.
I had to delay a new site release, scheduled for the 1st, because of this issue. The site was done weeks in advance, but because I updated the plugins on the 19th, we were delayed. It’s embarrassing for both me and my client who have had to go to social media and apologize for not releasing.
In the future I would encourage your team to take more time testing and, as netavis suggested, release to a beta team so that you can get feedback. And I can’t believe that if you checked your server error logs you wouldn’t have seen this issue.
After turning on logging in the TEC help screen i got a blank help screen. I checked my server log and I have a PHP Fatal error:
PHP Fatal error: Uncaught exception ‘UnexpectedValueException’ with message ‘DirectoryIterator::__construct(/tmp): failed to open dir: Permission denied’ in /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php:212\nStack trace:\n#0 /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php(212): DirectoryIterator->__construct(‘/tmp’)\n#1 /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/Admin.php(132): Tribe__Log__File_Logger->list_available_logs()\n#2 /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/Admin.php(16): Tribe__Log__Admin->get_available_logs()\n#3 /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/admin-views/tribe-options-help.php(49): Tribe__Log__Admin->display_log()\n#4 /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Settings_Manager.php(264): include_once(‘/nas/content/li…’)\n#5 [internal function]: Tribe__Setting in /nas/content/live/fuv3/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php on line 212
