LISA

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  • in reply to: Unable to see options for recurring events #1251951
    LISA
    Participant

    Update: solved.

    I tested with a clean local install of WordPress 4.4.1 and TEC Pro 4.4.3. This combination caused the identical problem as we are currently having on the production site.

    After updating this clean local install of WordPress from 4.4.1 to 4.7.3 TEC automatically started working for recurring events.

    We have yet to perform this update on our production site but every indication is that a WP update will fix it; it does not appear to be a PHP version issue. If we discover otherwise we will let you know.

    Many thanks for your help.

    in reply to: Unable to see options for recurring events #1249145
    LISA
    Participant

    Update: I have reverted the development site to Version 4.3.1.1 of both The Events Calendar PRO and The Events Calendar and recurring events are now working as expected. The dev site is running the same instance of php and WP as the production site.

    Is there any update to TEC that occurred between version 4.3.1.1 and 4.4.3 which may have caused recurring event option fields to have stopped working?

    At this point reverting to the previous version of TEC appears to be a more efficient solution for this site than contacting the web host to update the PHP version.

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