[learningalliance]

ps. I should also mention that I also tried to create a new key in Eventbrite and authorize that one as shown in the video you provided before, but that also failed.

[learningalliance]

Hi Brian,

So I deleted Eventbrite Tickets and installed Eventbrite Tickets 3.9.6. I then proceeded to input the key and client secret, but I was stopped at the exact same point and received the same messaged as before: “The application you’re trying to use has made an invalid request to Eventbrite. Please contact the application developer.”

Question: The Events Calendar plugin that I currently have installed is 3.9.3. Does that make a difference to this entire process? Also, should I just try deleting everything and then reinstalling?

Thanks for your continued help.

[learningalliance]

Hi Brian,

Thanks for your response. To answer some of your questions:

1. I can’t see Eventbrite in the admin menu under events, but “Eventbrite Tickets” does show up as an installed plugin. The version we have is 3.9.3. If we are suppose to have 3.9.6 wouldn’t it show up under the “update available” tab? Right now it is not showing there are updates available for Eventbrite Tickets.

2. I watched the video. I had tried this video before and all goes well until I try to authorize the plugin. I hit “authorization” and it takes me over to Eventbrite. I hit the green “allow” button, but than this message appears: “The application you’re trying to use has made an invalid request to Eventbrite. Please contact the application developer.” We think this is where we are stuck.

Thanks for your help so far. It’s much appreciated. If you need any further information, please let us know.

[learningalliance]

I should also mentioned that it says our license key is still valid until 2015-11-11. I don’t know if this extra piece of information helps in helping to pin point the problem, but I thought I would share.

[learningalliance]

Thanks Kelly and team. The 3.2.1 hotfix seems to have solved the issue of the ticket purchasing box not displaying. I’ve upgraded back to 3.2 and 3.2.1 for the EventBrite plugin and all is well.

[learningalliance]

Ok, so I downgraded both Event Calendar and EventBrite Ticket plugins to v3.1 and the ticket sales box is now displaying again on our publicly viewable event pages. So ticket sales are back up and running. But from what I can tell, there is still no options to modify ticket information from within WordPress (when I click on Edit/Add an event), it can only be done from within EventBrite.

[Author]

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