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Hello Geoff,
I’ve tried everything to get the PDF attachments in the emails. As you said I downloaded all my data and hosted my site local so I could test if any plugin or theme was the source of the problem. Sadly I didn’t find a solution, went through all the errors I could find in the logs and fixed them but without any luck.
Have you tested the PDF plugin with the current versions of your products and Woocommerce? It seems really odd to me.
Anyways we ran out of time and we will have to send the standard ticket email to our customers, since the version we have developed now, only maintains the its format if it is on a pdf.
Hello Geoff,
I’ve been trying to fix this issues. I installed, configured and tested the Easy-WP-SMTP Plugin that solved my problem with some “order complete” emails not being sent to customer.
However I still have a problem with the PDF Tickets plugin, the PDF tickets are still not being attached to the Tickets email. I tried deleting temporarily my customization and deactivating plugins that could be interfering with this and my customers still get nothing attached to the email.
Could this be because of some Woocommerce/ events calendar / events ticket plus update? I’ve noticed that the PDF Tickets Plugin hasn’t been updated since its first release.
I hope you can help me, the event we’re hosting is coming soon and customers are getting irritated because of not getting their tickets yet.
Thanks in advance and best regards
Hello Karl and Cliff,
I currently have the same problem. The PDF’s are being created, I can see them in my Attendees page but they’re not being attached to the tickets Email. Any help would be greatly appreciated.
Best Regards
Hello there, I’m also getting this error, tried to solve it but can get to fix it. Is there anything else I could check to solve this? Did method 2 solved your problem @Simon?
Yes thank you @Christopher! Hadn’t thought about using a switch.. Great idea.
Hi I’m also trying to add the woocommerce info to my csv export but no luck yet. My users are also not registered, may I ask how did you got it working @Christopher? Any info would be greatly appreciated.
