Salina Buchan

Forum Replies Created

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • in reply to: Calendar doesn't show link to next month after December 2015 #1032755
    Salina Buchan
    Participant

    Thank you!

    Increasing the memory limit worked!

    in reply to: Cart page is not seeing the tickets #987161
    Salina Buchan
    Participant

    This reply is private.

    in reply to: Cart page is not seeing the tickets #987149
    Salina Buchan
    Participant

    This reply is private.

    in reply to: Cart page is not seeing the tickets #987068
    Salina Buchan
    Participant

    This reply is private.

    in reply to: Cart page is not seeing the tickets #984613
    Salina Buchan
    Participant

    Hi Geoff,

    So, WooCommerce has been checking into it too. It is something to do with WooTickets, sadly. When I turn off all the WooTickets and Events Calendar plugins, the cart works perfectly. When I add in Events Calendar, the cart is still great. However, when I turn on WooTickets, that’s when the party starts.

    Have you had any strokes of insight over the last few days, by any chance?

    in reply to: Cart page is not seeing the tickets #974861
    Salina Buchan
    Participant

    This reply is private.

    in reply to: Cart page is not seeing the tickets #974134
    Salina Buchan
    Participant

    No problem. I appreciate the help, truly.

    Here are a few more things for you:

    • They are published. The prices, however, don’t show on the Products listing page on the backend. They are in the price field within the product itself, however. Pricing screenshot Good call to check that.
    • No, there is no reason for them to be hidden. Or rather, I haven’t done anything on purpose to hide them. I did think it was weird that the price didn’t show on the order form.
    • No, I’ve just used the tickets as set up by the ticketing plugin. The test product I set up yesterday is just a simple (no variations) product as well.

    Please let me know if you’d like credentials to go in and poke around. I’m okay with that. I’m happy to continue this too, if that works better for you.

    Thanks again!

    in reply to: Cart page is not seeing the tickets #973952
    Salina Buchan
    Participant

    Thanks, Geoff,

    I’ve done the things you’ve asked and here are the results:

    1. Deactivated all non-WooCommerce plugins and switched to the Twenty-Fifteen theme — still does it
    2. Added a new product directly into WooCommerce and tried to purchase it — the product does not show up on the shop page (it’s an empty page even after I published it — but see #3). The product, however, does show up in it’s own single product page
    3. Removed the woocommerce.php file — still does it, HOWEVER, the new product (non-ticket product) does now show on the Shop page

    As for the woocommerce.php, yes I added it in addition to what was already in the theme and made the change to the loop as WooCommerce instructed here: http://docs.woothemes.com/document/third-party-custom-theme-compatibility/ Except for the shop page not showing up, it didn’t seem to be breaking the function/site at all. (?)

    Anything else I can try?

    Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)