Thank you for your response!
This might sound crazy, but we need to disable the actual tickets email as well. See, our program is so small there is no need for us to use a ticketed system and when the ticket email comes at a random time during the payment process, it confuses our customers.
As you can see, there is no enable/disable option for the tickets email in setting as there is for all the other notification emails. How do I disable this?