KEV

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  • in reply to: Fatal Error after updating Calendar and Tickets plus/pro #1180212
    KEV
    Participant

    I tried to update events tickets/ events tickets pro. My site got a fatal error and I was locked out of my Workpress admin.
    Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found in /home/MY-WORDPRESS-SITE_FOLDER/wp-content/plugins/event-tickets/common/src/Tribe/PUE/Checker.php on line 200

    I’m not a tech guy. I had to go into my hosting account, find the wordpress contents folder and then physically delete the Events Calendar and the Events Calendar Pro Folders. My site came up immediately and I had access back into my wordpress site. Others have recommended uploading the Pre-FATAL-update version and re-installing it.

    I am extremely disappointed that this issue was not tested before release, and that the support is virtually non-existent for this plug-in. The time I wasted trying to get this site back up cost me more than the plug-in I paid for….okay tribe… comp me some upgrades.

    I hope this helps!

    KEV

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