Kelly

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  • Kelly
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    I did check my plugins and don’t think I have any with that. Here’s a list:
    Advanced Custom Fields Pro
    Breadcrumb Trail
    Calls to Action
    Capability Manager
    Landing Pages
    Leads
    Per Post Scripts & Styles
    Peter’s login Redirect
    Regenerate Thumbnails.
    Responsive WordPress Slider – Soliloquy Lite
    The Events Calendar
    User Role Editor
    WooCommerce
    WP Mailto Links
    WP Maintenance Mode – till we get this resolved
    At the moment, I do not see Events Calendar Pro on that list, however, I am working with our database guy and I know he did some updates last night. It is possible he deactivated the Pro version. It was on there. But even so, most of the events data should still show, and they are not.
    According to the database guy, this seems to be what he has figured out:
    “the good thing is that we dont appear to have lost any site or CMS data, from what I can tell, it’s
    just labeled incorrectly in the database…I’ve updated all of our plugins and
    narrowed down the present issue to that post_type”
    Not sure exactly what that all means, but it does appear that all the database information is there, it has just been lumped all into post_type.
    There is a third party involved, who was the original webdesign company. They were the ones who backed up right before we updated WordPress and this issue appeared. We are currently awaiting word on whether they really did back up like they said they did and if so, we still have our data. If not, I understand that it is a matter of re-shuffling the data into the proper categories.
    So, right now we appear to be in a holding pattern awaiting backup files. Whichever way this shakes out, we still need to isolate the cause of the breakdown. The newest plugin in does happen to be Events Calendar, so we are assuming it has something to do with it.
    Maybe you recognize a known conflict with one of the listed plugins? Otherwise, we will put this into a holding pattern until the backup arrives.

    Kelly
    Participant

    I followed all the steps, but now my events are all gone! I spent hours entering them. Do I have to redo? If so, how do I know the same thing won’t happen again?

Viewing 2 posts - 31 through 32 (of 32 total)