[kashef84]

Hi Jaime,

Many thanks for your email. So with regards to your email, I have done the following:

1. Plugins – there are no other plugins apart from Events Calendar, Events Ticket, Events Ticket Plus, Woocommerce
2. Backed up website and switched to Twenty Seventeen – this does seem to have resolved the problem.

So in this case I will try and work with the theme to see what it is that could be the cause. But since I am not that technical, I wanted to ask that if I cannot get it working with the Enfold theme, would I be eligible for a refund and license revoke?

[Author]

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