[Mark]

This reply is private.

[Mark]

Hi Geoff,

I tried using WooCommerce instead of EDD with the Outreach Pro theme. This time I did not get an error; however, on the event page where it says “Tickets,” I am getting a box to enter the quantity of tickets, but there is not number in the box – just the up/down arrows. (See screenshot attached). Is this something I am doing wrong, or is it a bug in The Events Calendar or WooCommerce?

Thanks,

Mark

[Mark]

This reply is private.

[Mark]

Geoff, I installed The Event Calendar so I could access the help system.

Here is the System info from my computer:

HOME URL
http://www.outreachpro.dev
SITE URL
http://www.outreachpro.dev
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
admin
EMAIL
[email protected]
INSTALL KEYS
event-tickets-plus = 0abb################################faf3
WORDPRESS VERSION
4.6.1
PHP VERSION
5.5.24
PHP
max_execution_time = 600
memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
display_errors = 1
log_errors = 1
SERVER
Apache
SAPI
apache2handler
PLUGINS
Easy Digital Downloads version 2.6.13 by Easy Digital Downloads(https://easydigitaldownloads.com)
Event Tickets Plus version 4.3.3 by Modern Tribe, Inc.(http://m.tri.be/28)
Event Tickets version 4.3.3 by Modern Tribe, Inc.(http://m.tri.be/28)
Genesis Dambuster version 1.5.5 by Russell Jamieson(http://www.diywebmastery.com/about/)
Genesis Responsive Slider version 0.9.5 by StudioPress(http://www.studiopress.com)
The Events Calendar version 4.3.3 by Modern Tribe, Inc.(http://m.tri.be/1x)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Outreach Pro
MULTISITE
–
SETTINGS
previous_event_tickets_versions =
Array
(
[0] => 0
)
latest_event_tickets_version = 4.3.3
last-update-message-event-tickets = 4.3.3
datepickerFormat = 5
ticket-enabled-post-types =
Array
(
[0] => post
[1] => page
[2] => download
)
ticket-authentication-requirements =
schema-version = 4.3.3
recurring_events_are_hidden = hidden
previous_ecp_versions =
Array
(
[0] => 0
)
latest_ecp_version = 4.3.3
last-update-message-the-events-calendar = 4.3.3
WP TIMEZONE
Unknown or not set
WP GMT OFFSET
Unknown or not set
SERVER TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/Users/mark/Documents/Websites/www.outreachpro.dev/wp-content/plugins/event-tickets/common/src/Tribe
COMMON LIBRARY VERSION
4.3.3

I am using the Genesis framework with the Outreach Pro theme. Since they are not free themes, how do I get those to you?

Mark

[Mark]

Geoff,

I am using Event Tickets Plus, (not the Event Calendar) and when I go to Event in the admin dashboard, there is no option for Help. There are just links for “settings,” and for “Event Add-Ons.” And in Settings, there is no tab for Help, so I don’t know how to send you the System info.

Mark

[Author]

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